This article was originally featured in the 2016 Summer Edition of the Institute’s Terra Firma Magazine.
I have seen a lot of amazing property listings under-perform or flat out fail from a lack of understanding how to best represent them online. Most of these tips apply to advertising property in any medium- digital or print, but will serve you particularly well online. In our increasingly digital world, there is a lot of noise that can drown out your listing, but with these easy steps, you can stand out and drive buyer interest and leads like never before. Here are my top five tips for how to maximize your online property listing.
- Completing Everything
It should go without saying, but a complete listing and profile is essential. The property should be mapped accurately; titles and descriptions filled out completely; a generous number of photos uploaded; but also, pay attention to the smaller stuff. Things like categories and property types can have a big influence on who sees your property and where it shows up in searches. Often these modifiers work as filters, so if your farm isn’t tagged as a ‘farm’, it won’t show up in a ‘farm’ search. You could be missing out on a massive amount of property searches by leaving these blank.Same with property features like house size and bedrooms. Even if it isn’t the property focus, some buyers will be happy to know there is a habitable structure on the property. Water availability, utilities, property access, proximity to a town, etc. should be addressed if not obvious, and often even if it is. At a minimum, when there is a text box to fill out or drop down to select while creating your listing, you should be entering information into it.
- Picture it
You want your listing to impress the pants off of people, no matter the property. The best way to get an initial response is through great photos. You generally see a two to three times greater response rate from listings with professional photos because they capture people. I’ve seen a weedy lot with a decrepit structure transformed into a landscape you would want to hang on your wall. You don’t want to deceive buyers, but you do want to represent it in the best possible way. If a professional photographer isn’t in your budget, read up on how to take better pictures. All photos should include a focal point such as a structure, fence, tree, lake, livestock, or even a flower. Look at your photos. If you don’t like your photo, neither will a buyer.The technology landscape is changing. Aerial photography and video is becoming more common thanks to drones. 3D tours and street-view technology has made its way into real estate. Mapping technology can orient you to the property terrain and features. All of these technologies are improving the way we tour a property remotely and adding some flash and excitement, but really it is about experiencing the property through a computer or mobile device as if we were physically there.
- Reading vs. Experiencing
The title and description of a listing are nearly as important as photos because they frame the image of the property and fill in the gaps. Think of the photos and title as a hook, and the description as a line- you aren’t going to catch a fish without both.The title should be descriptive and evocative at the same time. The interested buyer isn’t physically at the property, so they need to experience it through your words and photos. What are the properties main features or resources? ‘Elk hunter’s paradise’, ‘mountainous’, ‘vistas’, ‘wilderness’, ‘fertile’. What does the property ‘feel’ like? Use descriptors like: ‘tranquil’, ‘remote’, ‘vast’, and ‘sweeping’. Be creative and come up with your own that fit the property. These words will help form an emotional connection with buyers beyond just seeing a piece of land. Use language and phrases that will resonate with your intended buyer to help them experience it from their computer.Similarly, the description should tell a story. Include all of the essential details–structures, acreage, crops or resources, and make these clear, but go beyond that. What is the history of the land? Who owns it now, and what is their story? What improvements have been done, and why? You want the buyer to care about this piece of land, and a story makes it special (even if it isn’t a very good one).
- Forming a Connection
Not only do you want the buyer to care about the land, but you want them to care about you as well. Establishing trust and conveying confidence up front goes a long way to obtaining a lead, and ultimately securing a deal. You are your brand and vice-versa, so it should be treated and promoted like you would promote yourself. Your logo or photo should be everywhere you are; it shows people you are present in the region and an icon in the industry. The more they see it, the more they will feel you are an established and trustworthy business. Not unlike building a reputation within your community, your reputation and brand online are important to your business.A profile photo and bio can form a further connection. People will recognize you, and may even feel as if they already know you. You are no longer a faceless entity; you are a person, just like they are. If there isn’t a place for this on your listing, add it to the description.
- Get it Seen
You have created a place for the information, now you need to drive people to see it. Post it on social media, add it to your website, print off some flyers and pass them out, pay for a featured ad, send some emails. Promoting the listing is the single biggest contributor to any listing’s success.It is also helpful to review your listing performance to get an idea how many people are seeing your property, and what actions are being taken. Give it thirty days, then take a look at listing views and lead count. These numbers can be helpful in telling you what the interest is like for your property. High listing views means that you are promoting it well, or it is popular in searches. If you are getting lots of leads, then you are doing well, but pay attention to the quality of those leads. Are they just kicking the tires, do they lose interest, are they responding to your attempts to contact them? These could be indicators that you are getting the wrong kind of traffic, appealing to the wrong audience, or potentially misrepresenting the property.
To follow up, your property listing should have all of these qualities to reach maximum potential and performance:
- Fully Completed Listing – Check all the boxes and enter all the information
- Transport the potential buyer to the property with your words and photos
- Convey an emotional connection, tell a story about the land
- Establish trust and form a connection
- Promote like crazy, and monitor listing performance
Online property advertising reaches a huge audience, and expands the buyer pool to include the entire country, or even world. When used correctly, it can be the most effective property selling tool in your arsenal. Implementing these tips will allow you to maximize your property listings, and lead to more deals closed in less time.